Download Excel File Failed. Please Try Again Later.

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   Noyah ᴏʀɪɢɪɴᴀʟ ᴅᴜʙɪ Staff Member Co-Admin

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   This thread shows the well-nigh mutual errors you might run across, and how you tin prepare them.
   We may not yet have encountered all the errors that might appear. All the same, I update the thread every time we observe a solution to a new error. If the error you lot encountered is not on the page, please create a new detailed thread with your problem and nosotros volition be happy to help yous.​

   1. Failed to init security

   • Open up launcher settings, click on "Install Visual C++" and wait for the installation to complete.
     
   • Set exceptions for Black Desert Online folder in your antivirus, firewall and windows defender.
   • Create a copy of official BDO folder, rename the folder to GamezBDO and indicate gamezbd launcher to that. Rename version.dat to config.filecheck - it forces complete file cheque for abuse and requires the files that are corrupted.

   2 Cannot find 'MSVCP110.dll'. Please, re-install this application. Mistake followed by Failed to init security
   

   • Open launcher settings, click at "Install Visual C++" button and wait until install procedure completed.
   • Make certain to restart your computer once the installation is complete.

   
   3. Status: Updating Patch Files/Preparing to Download
   Gear up exceptions for GamezBD Launcher and Black Desert Online folder in your antivirus, firewall and windows defender.
   This note applies to turkish players: Players with Superonline Internet access provider will have to utilise VPN in club to get past updating patch files step.

   4. Status: Please, Restart Launcher
   Set exceptions for GamezBD Launcher in your antivirus, firewall and windows defender.
   
   v. Microsoft Visual C++ Runtime Library - R6034
   - Open up launcher settings, click at "Install Visual C++" push button and expect until install process completed.
   - Restart the estimator for the change to take effect.
   - If the problem persists download the .exe launcher version: Click to download

   6. The file is corrupted. If it persists, please run file-recovery from the launcher
   Open up the launcher and click on settings in the upper right of the launcher, then force check and let the process complete.

   vii. Stuck at Status: Finalizing
   Close the launcher and open gamezbd.status file which is located in Black Desert Online folder and set the value from 0 to i.

   8. Tin can't retrive last launcher version. Please, try once again later
   Information technology means you are unable to connect to the website for some reasons. Follow the post-obit guide advisedly:
   Gamez Website Connection Error

   9. BlackDesert64.exe has stopped working
   Navigate to your Black Desert Online game customer folder, right click on the folder and choose properties, select the 'Full general' tab and clear the 'Read-only' check box to remove the read-but attribute or select the cheque the box to set it. Click 'OK' to salvage your changes.

   x. Wrong Username or Password
   Make sure to type the username and password in the verbal same way you registered to the organization. If at that place is no typo and the password is indeed correct simply the error persists, tick the "Remember" box.

   11. Stuck at Kakao Games Screen
   Navigate to the post-obit directory in your computer:

   %userprofile%\Documents\Black Desert

   • Delete the UserCache binder.
   • Delete the Cache binder in your game installation binder.

   Make sure your video card drivers are up to appointment.
   Go to Start -> Search -> type Device Manager -> Display Adapters -> Right click on your video card -> Update Driver Software -> Search automatically for updated commuter software.

   12. Unable to change In-Game resolution?
   Navigate to the post-obit directory in your reckoner:

   %userprofile%\Documents\Black Desert

   Open the GameOption.txt with any text editor (e.g. Notepad, Notepad++, Sublime Text or Cantlet) and edit the following lines:
   

   windowed = x width = xxxx tiptop = thirty

   To the following:
   

   windowed = 2 width = 1920 elevation = 1080

   File -> Relieve As -> GameOption -> Save -> Yes

   xiii. Unknown Authorization Error
   Solution i: Restart your reckoner.
   Solution 2: Download the .exe launcher version: Click to download

   • Y'all can always become the latest launcher version in our website: http://world wide web.gamezbd.net

   Solution 3: Navigate to 'My Documents' and create a copy of Blackness Desert folder. Rename that folder to 'GamezBDO'.
   Solution 4: Run as administrator.

   xiv. C:\Program Files (x86)\GamezBD Launcher\GamezBDO.exe is non a valid Win32 application
   Not a valid Win32 application generally ways the file itself is corrupted.
   Download the .exe launcher version and replace it with your current one: Click to download

   15. Stuck at Now Processing

   • Restart your modem/router.
   • Disable ping reducer softwares and proxies running in the background.
   • In example the ii options higher up didn't work and problem persists, change your DNS. Apply the following guide: Gamez Website Connectedness Error
   • Log in gamezbd.net and go to characters, choose the character you call up may exist stuck and then rescue.

   
   16. Security Alert 0xE0191009 - As of now the most common mistake
   

   • Start -> Search -> blazon 'regedit' -> HKEY_LOCAL_MACHINE -> Arrangement -> ControlSet001 -> Services -> delete xhunter1

   Registry Editor Screenshot

   17. Restricted User
   Your account has been banned as nosotros accept noticed unusual activity on your account when playing on the network.
   Ship a individual message to i of the staff members: @Carl @Puddles @Kolka @Noyah and wait for their response.

   18. BlackDesert64.exe - Bad Image
   C:\Users\HP\Desktop\Black Desert Online\bin64\libxl.dll (example) is either non designed to run on windows or it contains an error. Try installing the plan again using the original installation media or contact your system administrator or the software vendor for support.

   • Start -> Search -> blazon 'regedit' -> HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Windows NT -> CurrentVersion -> Windows, search for AppInit_DLLs, right click to Modify, delete the value and click on OK.

   Registry Editor Screenshot
   Send a private message to ane of the staff members in case you demand help through teamviewer.

   19. Error Occurred - System Assortment Empty Fault
   Download and install Microsoft .NET Framework four.6.1
   Click to download

   twenty. GamezBDO.exe - System Fault
   The program can't offset because VCRUNTIME140.dll is missing from your estimator. Try reinstalling the program to fix this problem.
   Open up launcher settings, click at "Install Visual C++" button and wait until install procedure completed.
   
   21. Sorry, client didn't support enabled TestSigning
   Open a command prompt as administrator (CTRL+R, write 'cmd' and tap the <ENTER> button) and write the following control:

   Bcdedit.exe -set TESTSIGNING OFF

   After yous change the testsigning boot configuration option, restart the computer for the modify to take effect.

   22. Please close blackness desert before running launcher
   Right-click the taskbar then click Task Manager OR on the keyboard, printing CTRL+ALT+DEL or CTRL+SHIFT+ESC
   With the window displayed, select GamezBDO/BlackDesert64 process and click the Finish Process button.
   Notation: If the trouble persists restart your reckoner.

   23. Error while reading files. On 32bit surroundings, it could be memory outcome

   • Make sure yous have enough free disk space.
   • Delete the service.ini in 'Black Desert Online' binder.
   • Delete the UserCache binder in 'Documents' > 'Black Desert' (C:\Users\HP\Documents\Black Desert\UserCache)
   • Delete the Enshroud folder in your game installation binder.

   Another option is navigate to Black Desert Online folder and rename version.dat file into config.filecheck.
   
   24. Server in Maintenance style. Attempt again later.
   If the server is upwards and y'all are the only ane who is encountering this event, it ways y'all can't connect to website for any reasons, follow the following guide to change your DNS: Gamez Website Connection Error
   This note applies to Uk players. Since "talktalk" ISP blocks the admission to gamezbd launcher and prevents you from connecting to our servers, you volition need to use VPN to piece of work around the problem.

   25. The system cannot find the file specified. The application is terminating.
   Log out of the launcher and click settings in upper right corner of the launcher, set the path to Black Desert Online binder.

   26. Failed to CreateDevice.

   
   Make sure your video card drivers are upwardly to engagement.
   Go to Start -> Search -> type Device Director -> Display Adapters -> Right click on your video card -> Update Commuter Software -> Search automatically for updated driver software.

   27. Unable to connect to server. Please bank check your internet connection or effort again later.
   Restart your modem/router.

   28. The specified executable is not valid application for this OS platform. The application is terminating.
   Log out of the launcher and choose settings in the upper correct corner of the launcher and and so choose force check.

   29. The blazon initializer for 'X' threw an exception.
   Download Microsoft .NET Framework 4.6.1 version: Click to download
   NOTE: Yous will not exist able to run the game using a virtual motorcar.

   thirty. This app tin can't run on your PC.
   The problem usually occurs when the launcher update is not fully loaded, or there are corrupted files that preclude the launcher from working properly.
   Supervene upon your launcher with the .exe version: Click to download

   31. Blocked loading of file '30'
   You lot will not get banned for any of these messages. They also practice non mean that SmartGuard is searching through files on your system that are not related to the game. The message ways the game procedure tried to load this file, that is the reason it is being checked. If these messages practise not cause problems with the game, you tin can just ignore them.Scan your arrangement with latest antivirus software. Malware that modifies organization or game files, can cause such bug.
   

   • Scan your organisation with latest antivirus software. Malware that modifies arrangement or game files, can cause such problems.
   • Make certain that the game directory has no files d3d9.dll, dxgi.dll or dsound.dll. If there is, delete/rename them.
     
   • Sometimes SmartGuard tin can block viruses and other unwanted software that can cause bug, such every bit disability to connect to the server in the game.
   • Brand sure you are not using modified system files (e.m.: custom Windows themes or DirectX).
     
   • Proxy programs and other like software (such equally adware, proxycap) that intercept all network connections in the system may exist incompatible with SmartGuard. Their removal and TCP/IP reset may be required for game to run correctly.

   32. Error occurre d while starting the programme: Mistake Lawmaking: 0E02 00000510
   Navigate to your Black Desert Online folder, right click on the folder and choose properties, select the 'Security' tab. Under Group and usernames yous will come across a list of authorized users. If SYSTEM is not listed, you will have to add it with full permissions.
   Windows 10 And 8.1 File And Folder Permissions

   33. Fault occurred while starting the program: Error Code: 0301 00000005

   
   Make sure that all of your Windows updates are fully installed.
   How to Bank check for Windows Updates
   
   34. Cannot initialize system object.
   SmartGuard thinks you are using a virtual motorcar to run the game. You will need to disable the Hyper-V services, and uncheck Hyper-V on network properties and settings.
   How to Disable Hyper-V in Windows 10

   35. File Black Desert Online\bin64\BlackDesert64.bin is missing from your game installation. Please full check your game client.
   Your antivirus blocks the file and it's likely to be a imitation positive. Add the blocked files to the antivirus exceptions listing.

   36. This implementation is not role of the Windows Platform FIPS validated cryptographic algorithms. The application is terminating.
   Start -> Search -> type 'regedit' -> HKEY_LOCAL_MACHINE -> Organization -> CurrentControlSet -> Control - > Lsa -> Observe FipsAlgorithmPolicy, change setting from one to 0.
   Registry Editor Screenshot

   37. The authentication key has expired.
   It means one of your character is hardstuck and will accept a server restart to correct.

   38. Input string was non in a correct format.
   Navigate to Black Desert Online folder and open version.dat file with notepad (right click on and select open with), delete what is written there and write 855, and and so restart the launcher.

   39. Please close 'Interception' earlier starting the game.
   Get to Local Disk (C: ) -> Windows -> System32 -> Drivers, and delete the following files: Keyboard.sys and Mouse.sys.
   -If you got Access Denied error: download archive, unpack and run uninstall.bat

   
   -If the above solutions did not piece of work, uninstall remote mouse programs.
   -If the in a higher place solutions did not piece of work, rename Keyboard.sys to Keyboard.sys_ and Mouse.sys to Mouse.sys_ and then reboot your PC

   40. Port 8888 is decorated. Close the programme that uses this port and try again.
   1 of the programs running in the groundwork uses the aforementioned port 8888 and prevents y'all from accessing the game.
   Correct click the taskbar and click on Chore Manager -> Operation -> Open Resources Monitor, and select Network tab. In the TCP Connections tab gyre up and down until you see which software is using port 8888 and turn information technology off.
   Resource Monitor Screenshot

   41. Delight, restart the launcher.
   Prepare exceptions in your antivirus for GamezBD launcher.

   42. Error occurred while starting the plan: Error code: 0301 CDEF0001
   Open a command prompt as administrator and execute this:

   43. Game client stopped responding and crashed without fault on selected any character, and returned to launcher.
   Perform a clean reinstall.

   44. SmartGuard failed to start. Error: 0x00000241.
   An mistake that occurs only in Windows 7. Enable updates and install the latest.
   Manual install: KB4474419, KB4490628

   45. Configuration System Failed to Initialize
   Navigate to the following destinations and delete all in:
   C:\Users\username\AppData\Local\ GamezBDO
   C\Users\username\AppData\Roaming\GamezBDO
   C:\ProgramData\SmartGuard

   46. Unable to view Boss Timers, Premium Config, Crafting Notes, Olympiad etc

   
   Open a command prompt as administrator and write the following commands:

   "netsh winsock" reset and then "sfc /scannow"

   47. SmartGuard failed to start. Error: 0301 C00000BB.
   Go to Start -> Search -> Windows Security Settings -> Device Security -> turn off Memory Integrity and restart the reckoner for the change to accept outcome.
   Click Install Visual C++ at launcher settings to install needed libraries (Download launcher)

   48. Game terminated with fault code: 0xC0000005
   BitDefender antivirus related result which prevents GamezBD from starting.
   Disable the Advanced Threat Defence force.
   Screenshot

   49. Fatal Mistake! Ship crash report to ambassador?
   Navigate to the post-obit destinations and delete all in:
   C:\Users\username\AppData\Local\GamezBDO
   C\Users\username\AppData\Roaming\GamezBDO
   *username - your name in Windows.

   50. Error at hooking API "LoadStringA"
   Click Install Visual C++ at launcher settings to install needed libraries (Download launcher)
   Brand sure that all of your Windows updates are fully installed.
   How to Bank check for Windows Updates

   51. Non institute GameOption.txt
   - If you got antivirus (especially Avast/Avira/360) - make certain you added your directory with game client to antivirus exceptions.
   - If your documents folder placed at OneDrive directory - unlink Documents folder from OneDrive (How to unlink)
   - If you got "Can't move the binder considering there is a folder in the same location that can't be redirected. Access is denied." message when trying unlink binder - endeavour this workaround.

   52. Can't see Snow
   NOTE: Show showing ONLY at High+ graphic settings!
   - If your GPU Driver is updated to the terminal version and you can't see Snowfall, try a dissimilar driver version.
   - AMD: Select your production from the list, after that click on "Previous Drivers":
   https://www.amd.com/en/back up
   - NVIDIA: Select your product from the list, later on that you'll be presented a list of contempo drivers:
   https://world wide web.nvidia.com/en-us/geforce/drivers/

   Concluding edited past a moderator: Dec 7, 2021

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